National Cash Register Company

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Cash register manufacturing and sales company, founded by John H. Patterson in Dayton, Ohio, in 1884. Later the company became known as NCR.

From the description of Souvenir of Fifth Annual Convention of the Hundred Point Club, Dayton, Ohio, 1911, Jan. 9-14. (Duke University Library). WorldCat record id: 166329104

The National Cash Register Company was founded in 1884 in Dayton, Ohio. by John H. Patterson. Maker of the first mechanical cash registers and predecessor of NCR Corporation.

From the description of National Cash Register Company advertisements, circa 1957. (Duke University Library). WorldCat record id: 646313905

From the guide to the National Cash Register Company advertisements, circa 1957, (David M. Rubenstein Rare Book & Manuscript Library, Duke University)

In 1884 John H. Patterson and his brother Frank J. Patterson founded the National Cash Register Company (NCR) when they purchased the National Manufacturing Company of Dayton, Ohio, which produced the first mechanical cash registers invented by James Ritty in 1879. Under the leadership of John H. Patterson, NCR became one of the first modern American companies, introducing new, aggressive sales methods and business techniques, and a comprehensive social welfare program for its factory workers.

Significant events in NCR's first century include: the establishment of the first sales training school in 1893; the creation of the first electric powered cash register invented by Charles Kettering in 1906; being found guilty of violating the Sherman Antitrust Act in 1912 and acquitted in 1915; becoming a publicly owned company in 1926; the acquisition of Computer Research Corporation in 1953; the introduction of their first transistor-based computer in 1957; and the introduction of MICR (Magnetic Ink Character Recognition) in the 1950s.

During its first century NCR was also concerned with the welfare of its employees, the city of Dayton, and the nation. In the 1890s company benefits for employees included hot lunches, a glass factory to improve lighting and ventilation, baths, showers, exercise programs, and social and professional clubs. During the 1913 Dayton flood the company built flat-bottomed boats, erected a tent city for the homeless, and dispensed food and medical care to the city's residents. During World War I the company built shell fuses and aircraft instrumentation and during World War II it built aero-engines, bomb sights, and code-breaking machines including the American Bombe designed by Dayton's Joseph Desch. NCR was also a strong supporter of the "Beautiful City" program.

Since 1984 NCR has become a technology company specializing in point-of-sale terminals, automatic teller machines, check processing systems, and barcode scanners. The company is also one of the largest providers of IT maintenance support services. NCR was acquired by AT&T in 1991, but became an independent company again in 1997. In 2008 NCR was still an important Dayton company with over 25,000 employees worldwide generating over $6 trillion in revenue. In 2010 NCR moved its world headquarters out of Dayton and relocated it in the state of Georgia.

From the guide to the National Cash Register (NCR) Collection, 1897-1984, (Wright State University, Special Collections and Archives)

Archival Resources
Role Title Holding Repository
referencedIn Chollar, Robert G. Papers, 1914-1981 (bulk 1943-1978). University of Wyoming, American Heritage Center
referencedIn Jefferson Patterson Papers, 1824-1978, (bulk 1921-1977) Library of Congress. Manuscript Division
referencedIn Willcox, Bertram F., 1895-. Bertram F. Wilcox arbitration papers, 1950-1969. Cornell University Library
creatorOf National Cash Register Company. [Pamphlets. Financial history] Yale University Library
referencedIn United States. Court of Appeals (1st Circuit). Legal papers, 1879-1922 (inclusive). Harvard Business School, Knowledge and Library Services/Baker Library
referencedIn Cassandra O. Phelps Papers, 1914-1945 Montana State University-Bozeman Library, Merrill G Burlingame Special Collections
referencedIn Bertram F. Willcox arbitration papers, 1950-1969. Kheel Center for Labor-Management Documentation and Archives, Martin P. Catherwood Library, Cornell University.
referencedIn Honeywell, inc. Honeywell vs. Sperry Rand records, 1864-1973 (1925-1973). University of Minnesota, Minneapolis
referencedIn Edith McClure Patterson Papers, 1920-1959, 1920-1935 Wright State University, Special Collections and Archives
referencedIn Sperry Rand Corporation. Univac Division. Honeywell vs. Sperry Rand Records, 1935-1973. Hagley Museum & Library
referencedIn Horace Fletcher papers, 1898-1915. Houghton Library
creatorOf A.B. Dick Company. Trade catalogs of office supplies, 1909-1941. University of California, Santa Barbara, UCSB Library
referencedIn Sperry Corporation. Univac Division. Records, 1877-1970. Hagley Museum & Library
referencedIn Milton Caniff Collection, 1805-2007, 1910-1988 The Ohio State University Billy Ireland Cartoon Library & Museum
referencedIn Hollerith, Richard, 1926- . Richard Hollerith papers, 1962-2004 (bulk 1965-1980). Hagley Museum & Library
referencedIn United States. Court of Appeals (1st Circuit). Legal papers, 1879-1922 (inclusive) [microform]. Harvard Business School, Knowledge and Library Services/Baker Library
referencedIn Honeywell vs. Sperry Rand records, 1846-1973, (bulk 1925-1973) University of Minnesota Libraries. Charles Babbage Institute. [cbi]
referencedIn [General Motors Corporation : historical materials]. Folder 87-4.19.5a Kettering University
referencedIn Jefferson Patterson Papers, 1824-1978, (bulk 1921-1977) Library of Congress. Manuscript Division
referencedIn Computer & Communications Industry Association (U.S.). IBM antitrust trial records, 1969-1982. Hagley Museum & Library
creatorOf National Cash Register Company. National Cash Register Company advertisements, circa 1957. Duke University Libraries, Duke University Library; Perkins Library
referencedIn AEtna Life Insurance Company (Hartford, Conn.). Trade catalogs of industrial equipment and factory materials, 1882-1947. University of California, Santa Barbara, UCSB Library
referencedIn Mumma, Robert E.,. Oral history interview with Robert E. Mumma, 1984 Apr. 19. University of Minnesota, Minneapolis
referencedIn WLW (Radio Station : Cincinnati, Ohio). Personalities in your government : [Mr. Stanley C. Allyn]. Dayton Metro Library
referencedIn Archives Organization File, 1875-1986, pt.2. Cornell University Library
referencedIn International Business Machines Corporation. Technical History Project. Oral histories, 1980-1991. Hagley Museum & Library
referencedIn Patterson family. Patterson family papers 1785-1960. Wright State University Libraries, Paul Laurence Dunbar Library
referencedIn Raytheon Company. Semiconductor Division. Files kept to monitor the electronics industry, 1965-1986. Stanford University. Department of Special Collections and University Archives
creatorOf National Cash Register Company. [Pamphlets. Economic aspects]. Yale University Library
referencedIn Patterson Family Papers, 1780-1970 Wright State University, Special Collections and Archives
creatorOf National Cash Register (NCR) Collection, 1897-1984 Wright State University, Special Collections and Archives
referencedIn Altmann, Richard C. Universal life insurance : a demand analysis / by Richard C. Altmann. Federal tax advantages of restoring a historical structure, 1982 / by Diane Bittle. Would an organizational improvement result at Westinghouse in Gettysburg by changing from our present hourly payroll system? / Michael A. Bowman. Automation for the U.S. Army Reserves : a business approach / by Arnold Callaham. Good management : combining the best of Japanese and American management techniques / by Oliver J. Cejka, Jr. Relocation : change in perspective / by Delores L. Crabb. The Social Security System : financial issues and options / by Thomas M. Delmoor. Reverse discrimination in the business environment : the legal and moral issues / by Patrick J. Donnelly. NCR : a management point of view / Christopher J. Egan. The consideration of license agreements and joint ventures as a method for U.S. corporations to enter international markets / by Edwin Jon Higginbottom. The development and future of the home computer / by Craig L. Hobbs. Discussion of a United States' return to a gold standard / by Marc Arthur Hudson. ERA / Joseph Hughes. Today's role for advertising / Daniel L. Hutzell. Monsignor Hugh J. Phillips Library, Mount St. Mary's University
referencedIn Raytheon Company Semiconductor Division Files Kept to Monitor the Electronics Industry, 1965-1986 Stanford University. Libraries. Dept. of Special Collections and University Archives.
referencedIn Louis P. Christman, 1903 Wright Flyer Drawings, 1947-1951 Wright State University, Special Collections and Archives
creatorOf National Cash Register Company advertisements, circa 1957 David M. Rubenstein Rare Book & Manuscript Library
referencedIn National Cash Register Company. Dept. of New and Unique Business Systems. [Systems pamphlets / issued by the Department of New and Unique Business Systems of the National Cash Register Company.] Dayton Metro Library
creatorOf National Cash Register Company. Souvenir of Fifth Annual Convention of the Hundred Point Club, Dayton, Ohio, 1911, Jan. 9-14. Duke University Libraries, Duke University Library; Perkins Library
referencedIn Rench, Carl F.,. Oral history interview with Carl F. Rench, 1984 Apr. 18. University of Minnesota, Minneapolis
Role Title Holding Repository
Relation Name
associatedWith Altmann, Richard C. person
associatedWith Chollar, Robert G. person
associatedWith Christman, Louis P., 1893-1972 person
associatedWith Computer & Communications Industry Association (U.S.). corporateBody
associatedWith Fletcher, Horace, 1849-1919 person
associatedWith Hollerith, Richard, 1926- . person
associatedWith Honeywell, inc. corporateBody
associatedWith International Business Machines Corporation. Technical History Project. corporateBody
associatedWith John W. Hartman Center for Sales, Advertising & Marketing History. corporateBody
associatedWith Milton Caniff person
associatedWith Mumma, Robert E., person
associatedWith NCR Corporation corporateBody
associatedWith Patterson, Edith McClure, 1881-1962 person
associatedWith Patterson family. family
associatedWith Patterson Family family
associatedWith Patterson, Jefferson, 1891-1977. person
associatedWith Patterson, John Henry, 1844-1922. person
associatedWith Phelps, Cassandra O., 1879-1965 person
associatedWith Raytheon Company. Semiconductor Division. corporateBody
associatedWith Rench, Carl F., person
associatedWith Sperry Corporation. Univac Division. corporateBody
associatedWith United States. Court of Appeals (1st Circuit) corporateBody
associatedWith Willcox, Bertram F., 1895- person
Place Name Admin Code Country
Dayton (Ohio)
Subject
Cash registers
Employee competitive behavior
Industries--Ohio--Dayton--History
Retail Trade
Clerks (Retail trade)
Selling--Office equipment and supplies
Employee motivation
Performance awards
Selling--Personnel management
Sales personnel
Occupation
Function

Corporate Body

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