Oxford Brookes University. Library

Library customer service charter
We will

Provide a range of welcoming, comfortable and accessible study spaces.
Provide high quality resources to meet your study needs and make access to these as easy as possible.
Provide helpful and well trained staff to help you find what you need.
Teach you the skills you need to use the library resources effectively.
Ensure that your needs are our primary focus when considering changes to library services and always value your feedback.
We ask that you

Make the most of the library and its resources by attending training sessions and asking staff if you need any help.
Let us know what we are doing right and what we could do better.
Read and follow the Library Code of Conduct and Library Regulations.