Joyce, Paul, b 1952

User-Led Innovation in Local Government was a research project funded by the Economic and Social Research Council and led by Professor Paul Joyce. Its aims and objectives were as follows: 1. To describe and analyse how the-public-as-service-users' ideas are captured by management; 2. To describe and analyse the different ways in which service users' ideas are picked up by management; 3. To develop case studies which describe how user-led innovation occurs in various organisational and policy contexts and 4. To assist the work of the local authorities in improving the quality of their services through user-led innovation.